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The CBSA's traveller processing activities do not intentionally set out to target people based on perceptions around their race or ethnicity, the report says. However, some of these respondents indicated that they faced challenges in doing so or that their reports were not taken seriously or acted on, the evaluation report says. Sixteen per cent of those who witnessed discrimination reported what they saw. Some mentioned fear of reprisal or simply feeling uncomfortable. Of those who said they saw a colleague engage in discrimination, just over two in five did not report what they observed. The agency recently posted the results of the evaluation, which focused primarily on people flying into Canada, on its website.Īs part of the research, 922 border services officers and superintendents were surveyed from March 2 to 22, 2020.
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